So I hesitated to write this post for a lot of reasons. In the end I decided to try.
(If you are curious, I am worried that I will sound like a snotty know -it-all or maybe worse, like an incompetent fool.)
Here is what I learned from a year of trying my very best and making a lot of mistakes:
1. Nobody cares what you did before or who you are outside. All that matters is here.
2. You can never know enough or learn enough. Not for a single day.
3. Listening is not just something nice to do. It is a whole brain activity that is essential to do about 80 percent of the time. Even when you are talking you should be listening.
4. Find people willing to teach you. These people are everywhere. Don't be afraid to ask for advice, for five minutes, for help. Executives as well as success-minded people are generous.
5. The people at the hierarchical bottom of an organization know the most.
6. Don't be an ass. Interpret this as you see fit for your situation.
7. Don't get involved in gossip but you should know what it is.
8. You are getting paid to solve problems and you have no right to make excuses.
9. Have compassion for others but you can't let this cloud your judgment.
10. Make way in your life for the work responsibilities. The higher you go, the more they overtake your life and that is a fact. If you don't love that fact you can't stay.
11. The higher you go the more you represent your employer's brand personally and professionally.
12. The skills you need are not in a book.
13. Don't tell people what your real success secrets are.
14. Hire the best and promote them as much as you can.
15. Work closely with your boss. Trust their vision and make it real.