Deloitte’s Tech Trends 2014 - Key Takeaways

Deloitte came out with this white paper, and it is rich with good information. However, it's also a lot to take in. Here's my best understanding of the high points of their top 10 trends in IT for this year, Tech Trends 2014

(I have oversimplified for the sake of clarity, so please comment away if you see any errors.)

Type of Change
Old Way
New Way
1. CIO as venture capitalist
Reactive purchasing
Manage IT as a business asset
  • Talk business not jargon
  • Adapt fast
  • Hire the right people
2. Wearables
Sit at desk
Total mobility
  • Focus on business use cases
  • Don’t be distracted by flashy consumer scenarios
3. Digital Engagement
One channel at a time
Multiple channels managed simultaneously
  • Consistency
  • Keeping the viewer’s interest
  • Put the digital experience in context
  • Find a way to make money out of it
4. Industrialized Crowdsourcing
Hire one employee to do a range of tasks
Distribute many tasks among many, at the simplest repeatable unit of effort
  • Finding the right unit of work
  • Coordinating among the parts
5. Cognitive analytics (artificial intelligence)
Person makes decisions based on limited data, for rational and emotional reasons  
Machines take over much decision-making by by mining Big Data quickly and learning to adapt to business processes
  • Isolate work that can only be done with human intelligence
  • Distinguish between appropriate vs. inappropriate uses of machines to minimize risks of decision-making
6. Technical Debt Reversal
Build customized systems that incur “debt” of constant code upgrades
Reduce “debt” for both legacy and new systems (not one or the other)
  • Maximize code quality
  • Consider scalability, mobility, performance and reliability
7. Real Time DevOps
Stovepipe development from operations
Integrate development and operations, to meet business needs, with a focus on the development side (waterfall or agile software development)
  • Standardize & automate coding, building, testing (development) and deployment and operation (operations)
8. In-Memory Revolution
Limited access to data
Massive availability of data that can be analyzed for insight
  • Prioritize business areas most in need, for example sales forecasting (predictive analytics)

9. Cloud Orchestration
One-off, tactical cloud purchases
Coordinated cloud strategy
  • Manage across  complex cloud adoptions (and non-adoptions) seamlessly - it’s a hybrid world
10. Social Activation
Monitor and respond to social media and the social nature of business
Focus on “activating” - customers as brand ambassadors
  • Shift from messaging and controlling mindset to influencing customer perception

* All opinions my own. Table by me. No endorsement expressed or implied.

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